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Website Lawsuit Checks for Agency Client Sites

ADA and CIPA complaints describe a site's code and tags, the work an agency ships. How to check every client site for what they cite, and report it by date.
Photo of Adi Leviim

By Adi Leviim, founder of Suitcast. 7 min read. Updated .

At a glance

website accessibility lawsuits in the 12 months to Sep 22, 2026 (Suitcast)
851
website accessibility lawsuits in the 12 months to Sep 22, 2026 (Suitcast)
website tracking lawsuits in the 12 months to Sep 22, 2026 (Suitcast)
410
website tracking lawsuits in the 12 months to Sep 22, 2026 (Suitcast)
of federal website lawsuit dockets in 12 months name one of the five busiest plaintiff firms (Suitcast)
65%
of federal website lawsuit dockets in 12 months name one of the five busiest plaintiff firms (Suitcast)

An agency can check every client site for what website lawsuits cite without logging in to anything: the accessibility failures in the page code that Americans with Disabilities Act, ADA, complaints list, and the tracking scripts that fire before consent that California Invasion of Privacy Act, CIPA, complaints describe. Suitcast counts 851 accessibility and 410 tracking lawsuits in the 12 months to September 22, 2026.

What website lawsuits cite, and where agency work shows up

Website lawsuits describe the site as a visitor meets it, which makes them a description of the work an agency ships. An ADA website complaint lists barriers a blind visitor met with a screen reader: images with no description, links and buttons with no text, form fields with no label, pages with no title. A CIPA complaint describes tracking scripts, such as an ad pixel or session replay, that sent a visitor's activity to a third party before the visitor agreed in the cookie banner. Suitcast sorts those complaints under two sections of the California Penal Code: section 631, on wiretapping, and section 638.51, on pen registers.

Both are common and concentrated. Suitcast's dataset holds 851 verified website accessibility filings and 410 website tracking filings in the 12 months to September 22, 2026. The firms page shows 78 plaintiff firms named on federal website lawsuit dockets over the same 12 months, and the five most active account for 65% of those dockets. Accessibility firms and tracking firms are different firms: Equal Access Law Group leads accessibility with 266 dockets and Bursor & Fisher leads tracking with 48.

Firms that file in volume reuse the same list of failures from one complaint to the next, and the firm pages publish it. Gottlieb & Associates' complaints, for example, most often cite pages with no title, images with no description and links with no text, each in 133 complaints in the 12 months to September 22, 2026. Every one of those lives in a theme, a template or a page editor.

Which agency changes create the findings

Most findings trace back to a change someone made to the site: a new theme, a new form, a campaign tag, a content upload. Knowing which change produces which finding tells an agency where to look first and who fixes it.

Change to the siteWhat it can addWhat a complaint would citeWhere the fix lives
New theme or templateIcon links and buttons with no text, a missing page titleLinks and buttons with no name; pages with no titleThe theme's header, footer and page templates
New contact or booking formFields with a placeholder and no labelForm fields with no labelThe form builder's field settings
Content upload by the clientImages with no alt textImages with no descriptionThe alt text field in the page or media editor
Campaign tag for Meta, TikTok or Google AdsA pixel that loads on page openTracking before consentThe tag manager trigger or the consent tool
Session replay for UX researchA recorder that starts on page openRecording visits before consentThe replay tool's start setting, gated on consent
Plugin, app or theme updateA banner that no longer holds scripts backTracking before consent, after rejectThe consent tool's script blocking

Read the table from the change you shipped last. The client's own edits count as changes too: a new blog post with photos, a landing page a marketer built in the page editor, a booking widget the front desk asked for. An agency that knows when each of those happened can match a new finding to its cause in minutes.

The first three rows are accessibility and are fixed once per template, so one fix covers every page built on it. The last three are tracking and are fixed in one place, the tag manager or consent tool, which the cookie banner test guide walks through. The tracker guide lists the scripts complaints name most.

How to check a client site in an hour

A first check needs no access to the client's accounts, only a browser and the public address. W3C's Easy Checks page describes a first review of the same kind and says plainly that its checks are quick rather than definitive. These steps are what an agency can do for each site, in order:

  1. Open the site in a private window with the browser's network panel open. Before touching the cookie banner, look for requests to ad and analytics hosts. Then click reject and watch whether they keep going.
  2. Tab through the home page and one form with the keyboard. Every link, button and field should be reachable and show where focus is.
  3. Turn on a screen reader on one page with a form. VoiceOver on a Mac or NVDA on Windows says what each field is; a field announced as "edit text" has no label.
  4. Run an automated scan. Suitcast's free scan reads 5 pages of the site in a real browser, lists every tracker that fired before consent with its timing and host, and every accessibility failure with the element as it appears in the code and the pages it is on. The ADA check guide explains what a scan finds and what only a person can test.
  5. Group the findings by template, fix, and scan again. One fix in a header template can clear the same failure on every page.

The Justice Department's web accessibility guidance says automated checkers need to be used carefully and that a "clean" report does not necessarily mean everything is accessible, which is why steps 2 and 3 come before the scan, not after it.

The free scan runs once a day per site and up to five times a day from one IP address, so an office checking a list of client sites gets through five a day. It reads public pages only, respects robots.txt and never submits a form; the scanner policy says what it does and does not touch.

What to put in the report you send a client

A client report is most useful when it is dated, specific and says what it cannot show. Each finding in it should name the failure in plain words, the element or script, the pages it is on and the fix, so the client's team or the agency's developer can act without a second meeting.

Suitcast's reports are built that way, and the PDF of each carries the site, the date and the number of pages scanned. On Pro, it also carries the agency's name: enter it once in Settings, up to 80 characters, and every PDF reads "Prepared by" with that name, as below. The weekly email for each site carries it too.

The top of a Suitcast PDF report: the site, the scan date, 36 pages, Prepared by Northpier Studio, and three scores
The top of a Suitcast PDF report on Pro, with the agency's name under the scan date. Sample data on a reserved example address.

Order the findings the way the client will fix them. Put first what one change fixes everywhere, such as a pixel in the tag manager or an icon link in the header, then what needs the client's editors, such as alt text on each image. Give each an owner: the agency, the client's team, or a vendor whose app added the script.

Say in the report what a scan cannot find, and repeat the date. A report that says "Meta Pixel fired before consent on 2 of 36 pages on September 19" is a fact the client can act on; a report that says the site is fine is a promise no scan can keep.

Monitoring several client sites in one place

A site that was clean in March can fail in April, because a client uploads images, a marketer adds a tag or an update changes the theme. Checking once is a snapshot; checking every week is what catches the change before a letter does.

Suitcast's Pro plan monitors five sites from one account for $79 a month or $790 a year. Each site is scanned every week, up to 100 pages, and on demand with "Scan now". The dashboard lists every site with its last scan, its score and the change since the week before, as in the capture below. Each site gets its own weekly email saying what is new, what was fixed, what came back after being marked fixed, and which new filings match the site by state, industry or issue. Every report stays in the site's history with its PDF.

Suitcast's dashboard on Pro: five of five sites monitored weekly, two client sites with scores and weekly trend, sample data
The Suitcast dashboard on Pro: every monitored site with its last weekly scan, its score and the change since the week before. Sample data on reserved example addresses.

The economics are plain. Monitoring the same five sites one by one on Monitor costs five times $39 a month; Pro covers them for $79 a month, and annual billing is two months free. An agency with 20 client sites can put its five most exposed on Pro, such as a dental group on WordPress or a Shopify store running Meta and TikTok ads, and give the rest a free scan each month. The pricing page shows both plans and the founding price while spots last.

Limitations

An automated scan finds failures and scripts that code can measure, on the pages it reads, on the day it runs. It cannot judge whether alt text is meaningful, whether a checkout works by keyboard, or what a consent tool does for a visitor from another state, and a clean result does not mean a site meets the ADA or any privacy law.

Who is responsible for a client site's accessibility or tracking is set by the agency's contract and the law, not by a report; ask a lawyer before promising a client anything about lawsuits. The counts here are verified federal filings plus sourced state filings as of September 22, 2026, so they are a floor; state-court coverage is partial, and the methodology page states every rule. Nothing here is legal advice.

Suitcast identifies risk indicators. It is not legal advice and does not determine compliance.

Last updated September 22, 2026.

Questions owners ask

Short answers to what owners ask after reading this guide.
Can a web agency check client websites for ADA and CIPA issues?
Yes. Both kinds of complaint describe things visible from outside the site: accessibility failures in the page code and tracking scripts that load before a visitor chooses in the cookie banner. A browser, a screen reader, the network panel and an automated scan find most of what complaints cite, without any access to the client's accounts.
How many client sites can I scan for free?
Suitcast's free scan reads five public pages of a site, once a day per site, and allows five scans a day from one IP address, so an agency office can check five client sites a day. Pro scans five sites every week, up to 100 pages each, and on demand, from one account and one dashboard.
Can I put my agency's name on the report I send a client?
On Pro, yes. Enter the agency or company name in Settings, up to 80 characters, and every PDF report reads Prepared by followed by that name, beside the site, the date and the pages scanned. The name also appears in each weekly email. On other plans the name is saved but not shown.
What should an agency fix first on a client site?
What complaints cite most, where one change covers every page. Tracking scripts that fire before consent are fixed once in the tag manager or the consent tool. Icon links, unlabeled form fields and missing page titles usually live in the theme. Images with no description need each image's alt text, so the client's editors should learn the field.
Does a clean scan mean a client site cannot be sued?
No. A scan finds what code can measure on the pages it reads, on the day it runs. It cannot judge whether alt text is meaningful or whether a checkout works by keyboard, and it does not decide whether anyone files a claim. Say so in the report you hand the client, with the scan's date.
How do I monitor more than five client sites?
Pro covers five sites. Each further site can have its own free scan, five pages once a day, or its own Monitor plan for weekly scans of up to 100 pages. Suitcast's pricing page asks agencies with more sites to email hello@suitcast.com with the number, to hear when a larger plan is available.

See what a complaint would cite on your site

The free scan loads five public pages, lists the trackers that fire before consent and the accessibility failures complaints cite, and gives you a dated report to keep.

Free, about a minute, no signup for your score.

Suitcast identifies risk indicators. It is not legal advice and does not determine compliance.