Guides
Guides for owners who got a letter about their website
If a letter arrived today
Do not reply yet. A reply written before a lawyer reads the letter can be used against you.
Keep a dated record. Screenshots and a scan of your site as it is today.
Find what it cites. The scripts or accessibility failures named in the letter.
28 guides
Written from the filings
Privacy letters
I Got a CIPA Demand Letter About My Website. What Now?
What a California Invasion of Privacy Act demand letter about your website says, why you received it, what to do in the first week, and what it costs.
Inside
- What the letter is, and what it is not
- Why your site was picked
- What to do in the first week
- What it usually costs
- How these cases have gone in court
- Reply yourself, hire a lawyer, or ignore it
11 min read, updated Oct 1, 2026
Accessibility letters
ADA Website Lawsuit Letter: What It Means and What to Do First
How to read an ADA website accessibility letter, who files them, what the complaint cites, and the first steps owners take before calling a lawyer.
12 min read, updated Sep 16, 2026
Tracking scripts
Which Tracking Scripts Appear Most in Website Privacy Lawsuits
The ad pixels, analytics and session-replay scripts named most in CIPA complaints, what each one records, and how to check whether yours fire before consent.
9 min read, updated Sep 16, 2026
Accessibility checks
How to Check Your Site for What ADA Lawsuits Cite
Check your site for what ADA website lawsuits cite: images with no alt text, links and fields with no name, low contrast, keyboard traps. Steps and tools.
8 min read, updated Sep 16, 2026
Cookie banners
How to Test If Your Cookie Banner Blocks Trackers
A cookie banner helps only if tracking scripts wait for it. Test yours in five minutes, see what CIPA complaints cite, and fix the scripts that fire first.
8 min read, updated Oct 1, 2026
Shopify
How to Turn On Shopify's Cookie Banner in the US
Shopify configures its cookie banner for the UK and EEA only. Turn it on for US visitors in Settings, Customer privacy, then check which pixels fire first.
7 min read, updated Oct 1, 2026
Google Analytics
How to Hold Google Analytics 4 Until Consent
Google Analytics 4 is named in more website tracking complaints than any script. Basic consent mode holds it until a visitor chooses. Advanced mode does not.
7 min read, updated Oct 1, 2026
Alt text
How to Add Alt Text on Shopify, WordPress, Squarespace and Wix
Where to add alt text in Shopify, WordPress, Squarespace and Wix, what each does when you leave it empty, and how to find the images that still have none.
9 min read, updated Sep 19, 2026
Accessibility lawsuits
Served With an ADA Website Lawsuit: The First 21 Days
An ADA website lawsuit served in federal court must be answered within 21 days, or 60 days after a waiver request. What to do in the first week, in order.
7 min read, updated Sep 19, 2026
Session replay
Session Replay Tools and CIPA Lawsuits
Microsoft Clarity, Hotjar and FullStory record how visitors use a site. Their privacy settings mask typing but do not wait for consent. How to hold each one.
8 min read, updated Oct 1, 2026
Accessibility widgets
Accessibility Widgets and ADA Website Lawsuits
An accessibility widget adds a script on top of a site and leaves its code as it was. What the FTC, the Justice Department and W3C say, and what to fix first.
8 min read, updated Sep 21, 2026
California law
The Unruh Act and Website Accessibility Lawsuits
California's Unruh Act makes any ADA violation a state violation, with a $4,000 minimum per offense. How website claims are built and what complaints cite.
8 min read, updated Sep 22, 2026
Agencies
Website Lawsuit Checks for Agency Client Sites
ADA and CIPA complaints describe a site's code and tags, the work an agency ships. How to check every client site for what they cite, and report it by date.
7 min read, updated Sep 22, 2026
New York law
New York Website Accessibility Lawsuits
New York had 151 website accessibility filings in the 12 months to September 2026. What the State and City Human Rights Laws add to a federal ADA claim.
9 min read, updated Sep 23, 2026
Chat widgets
Chat Widgets and California's Privacy Law
A live chat widget stores what visitors type. What California Invasion of Privacy Act sections 631 and 632.7 cover, and how to hold six widgets until consent.
8 min read, updated Sep 23, 2026
Meta Pixel
How to Hold the Meta Pixel Until Consent
Meta Pixel is named in 138 website tracking complaints in 12 months. How to hold it until consent on Shopify, Wix, Squarespace, WordPress and Tag Manager.
8 min read, updated Oct 1, 2026
Florida
Florida Website Accessibility Lawsuits
Florida had 13 website accessibility filings in the 30 days to September 25, 2026, more than any other state. Who files them and what the complaints cite.
8 min read, updated Sep 25, 2026
Tag Manager
How to Make Every Tag Manager Tag Wait for Consent
A Google Tag Manager tag with consent not set fires on its trigger, whatever the banner says. How to make Meta, TikTok and LinkedIn tags wait for consent.
8 min read, updated Oct 1, 2026
TikTok Pixel
How to Hold the TikTok Pixel Until Consent
TikTok Pixel is named in 116 website tracking complaints in 12 months. How to hold it until consent in code, on Shopify or in Tag Manager, and how to test it.
8 min read, updated Oct 1, 2026
Squarespace and Wix
Squarespace and Wix Cookie Banners for US Visitors
Squarespace and Wix cookie banners hold their own integrations until a visitor accepts, not code you paste in. What each covers, and how to hold the rest.
9 min read, updated Oct 1, 2026
LinkedIn Insight Tag
How to Hold the LinkedIn Insight Tag Until Consent
The LinkedIn Insight Tag is named in 86 tracking complaints in 12 months, and LinkedIn's help pages offer no consent hold. How to load it only after accept.
9 min read, updated Oct 1, 2026
WordPress
WordPress Cookie Banners for US Visitors
WordPress has no cookie banner of its own, and Site Kit's consent mode defaults cover Europe and the UK. What holds trackers for US visitors, and how to test.
9 min read, updated Oct 1, 2026
Google Ads tag
How to Hold the Google Ads Tag Until Consent
The Google Ads tag appears in 158 tracking complaints in 12 months. What it sends before consent, what enhanced conversions adds, and how to hold it.
9 min read, updated Oct 1, 2026
Links and buttons
How to Fix Empty Links, Buttons and Form Labels
Empty links sit on 46.3% of home pages (WebAIM, 2026) and in ADA website complaints. How to find icon links, buttons and fields with no name, and fix them.
8 min read, updated Sep 29, 2026
California law
What SB 690 Changes for Website Tracking Lawsuits
SB 690, signed September 30, 2026, leaves CIPA section 638.51 website claims to California's Attorney General from 2027. Section 631 is unchanged.
8 min read, updated Oct 1, 2026
Keyboard access
How to Test Your Website With Only a Keyboard
Test your website with only a keyboard in five minutes: what ADA website complaints cite about tab order and fake buttons, and what a scan cannot find.
9 min read, updated Oct 1, 2026
Color contrast
How to Find and Fix Low Contrast Text
Low contrast text was on 83.9% of top home pages in 2026. How to check your site's color contrast, the 4.5 to 1 rule, and where each platform keeps colors.
8 min read, updated Oct 5, 2026
Page titles
How to Find and Fix Pages With No Title
The busiest current ADA website filer cites page titles in 132 complaints. How to find pages with no title or a default one on Shopify, WordPress and Wix.
8 min read, updated Oct 5, 2026
The data these guides draw on
Find what a letter would cite, before one arrives
Suitcast identifies risk indicators. It is not legal advice and does not determine compliance.