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Analytics from HubSpot

HubSpot tracking code and website tracking lawsuits

The HubSpot tracking code follows visitors across your site, ties their activity to contact records, and can load HubSpot's chat and ad pixel.

Free, about a minute, no signup for your score.

What Suitcast knows about HubSpot tracking code

Medium risk

Type
Analytics
Complaints naming it, 12 months
2

Requests the scanner matches to it

  • js.hs-scripts.com
  • js.hs-analytics.net
  • track.hubspot.com
  • js.hsadspixel.net
  • js.hs-banner.com
  • js.usemessages.com
  • js.hscollectedforms.net
  • .hs-scripts.com
  • .hs-analytics.net
  • .hubspot.com
  • .hsadspixel.net
  • .usemessages.com
  • .hscollectedforms.net

The short answer

HubSpot tracking code is an analytics script from HubSpot. Suitcast rates its risk under the California Invasion of Privacy Act, CIPA, as medium, because complaints describe scripts like it recording visitors before they consent. It is named in 2 verified complaints in the last 12 months. The fix is to load it only after a visitor accepts, or to remove it when it is not used.

Why complaints name it

Complaints describe it as building a profile of a visitor's page views and form entries before the visitor agreed.

The act allows $5,000 per violation, which is why firms look for scripts that run the moment a page opens.

The fix

How to stop HubSpot tracking code firing before consent

Written for the person who runs the site, with the setting to change.

  1. In HubSpot, go to Settings, then Privacy & Consent, and turn on the cookie consent banner or connect HubSpot to the banner you already use so tracking waits for an accept.

  2. If you no longer use HubSpot, remove the code.

How the scan checks this

  1. Loads your pages like a first visit. A real browser, nothing clicked, nothing accepted.
  2. Checks every request before the banner is answered. A request to js.hs-scripts.com is matched to HubSpot tracking code and recorded with the millisecond it fired.
  3. Clicks reject and watches again. When the banner has a reject button, the scan presses it; if HubSpot tracking code keeps firing, the report says so.

Scanner rules and limits are on the methodology page.

Trend

Complaints naming HubSpot tracking code, month by month

Verified tracking complaints whose text names this script, by the month they were filed.

Website accessibility (ADA) Website tracking (CIPA)

October 2025 to September 2026, current month to date

Court records

Latest verified complaints naming HubSpot tracking code

Newest first. Every row links to the court record.
  1. Tracking

    Howard Clark Jr v. Centene Corporation

    C.D. California, filed by Maynard Nexsen Pc

    Court recordfor Howard Clark Jr v. Centene Corporation (opens in a new tab)
  2. Tracking

    Chamberlain v. Granola, Inc.

    N.D. California, filed by Schubert Jonckheer & Kolbe. Attributed to Delaware

    Court recordfor Chamberlain v. Granola, Inc. (opens in a new tab)

Same type

Other analytics scripts the scanner checks

Scripts of the same kind carry the same pattern in complaints, and the same fix.

Questions owners ask

Whether HubSpot tracking code is a problem, how to check your site, and where the counts come from.
Is having HubSpot tracking code on my site illegal?
No. The complaints do not claim the script is illegal; they claim it recorded a visitor before the visitor consented, or kept recording after the visitor declined. Loading HubSpot tracking code only after consent, or removing it when it is not used, is what removes the pattern the complaints describe.
How do I know if HubSpot tracking code fires before consent on my site?
Run the free scan. It loads your pages without clicking anything and checks every request that leaves the browser against its tracker catalog, recording the millisecond each match fired. If HubSpot tracking code appears, it fired before consent. When your banner has a reject button, the scan clicks it and reports whether the script kept firing.
Where do the case counts on this page come from?
From the complaint text of verified California Invasion of Privacy Act filings. When a complaint names this script, the case is linked to it. Complaints that are not yet available in the public record are not counted, so the number is a floor.

Keep going

Does HubSpot tracking code fire before consent on your site?

The free scan checks every request your pages make before the banner is answered, shows the millisecond HubSpot tracking code fired, and whether it kept firing after reject.

Free, about a minute, no signup for your score.

Suitcast identifies risk indicators. It is not legal advice and does not determine compliance.