Advertising pixel from AdRoll (NextRoll)
AdRoll and website tracking lawsuits
What Suitcast knows about AdRoll
High risk
- Type
- Advertising pixel
- Complaints naming it, 12 months
- 1
Requests the scanner matches to it
- s.adroll.com
- d.adroll.com
- .adroll.com
The short answer
AdRoll is an advertising pixel from AdRoll (NextRoll). Suitcast rates its risk under the California Invasion of Privacy Act, CIPA, as high, because complaints describe scripts like it recording visitors before they consent. It is named in 1 verified complaints in the last 12 months. The fix is to load it only after a visitor accepts, or to remove it when it is not used.
Why complaints name it
Complaints describe it as tagging visitors for retargeting and sharing their activity with an ad network before consent.
The act allows $5,000 per violation, which is why firms look for scripts that run the moment a page opens.
The fix
How to stop AdRoll firing before consent
Give it an ad_storage consent requirement in Google Tag Manager or load it through your consent plugin so it fires only after accept.
Remove it if your AdRoll campaigns have ended.
How the scan checks this
- Loads your pages like a first visit. A real browser, nothing clicked, nothing accepted.
- Checks every request before the banner is answered. A request to s.adroll.com is matched to AdRoll and recorded with the millisecond it fired.
- Clicks reject and watches again. When the banner has a reject button, the scan presses it; if AdRoll keeps firing, the report says so.
Scanner rules and limits are on the methodology page.
Trend
Complaints naming AdRoll, month by month
Website accessibility (ADA) Website tracking (CIPA)
October 2025 to September 2026, current month to dateCourt records
Latest verified complaints naming AdRoll
- TrackingCourt recordfor Aarons v. NextRoll, Inc. (opens in a new tab)
Aarons v. NextRoll, Inc.
N.D. California. Attributed to California
Same type
Other advertising pixels the scanner checks
Questions owners ask
- Is having AdRoll on my site illegal?
- No. The complaints do not claim the script is illegal; they claim it recorded a visitor before the visitor consented, or kept recording after the visitor declined. Loading AdRoll only after consent, or removing it when it is not used, is what removes the pattern the complaints describe.
- How do I know if AdRoll fires before consent on my site?
- Run the free scan. It loads your pages without clicking anything and checks every request that leaves the browser against its tracker catalog, recording the millisecond each match fired. If AdRoll appears, it fired before consent. When your banner has a reject button, the scan clicks it and reports whether the script kept firing.
- Where do the case counts on this page come from?
- From the complaint text of verified California Invasion of Privacy Act filings. When a complaint names this script, the case is linked to it. Complaints that are not yet available in the public record are not counted, so the number is a floor.
Keep going
- Every tracking script the scanner recognizesGrouped by type, with the risk and fix for each.
- Which scripts appear most in privacy lawsuitsWhat each records and how to gate it.
- I got a CIPA demand letter. What now?What the letter means and the first week.
- Website lawsuits in CaliforniaWhere most tracking suits are filed.
Does AdRoll fire before consent on your site?
Suitcast identifies risk indicators. It is not legal advice and does not determine compliance.